Effective Date: 01 Sep 2025
Last Updated: 01 Sep 2025

Mobishop (“we,” “our,” “us”) operates the website support@mobishopeg.com (the “Site”). We are committed to protecting your personal data in accordance with the Egyptian Data Protection Law No. 151 of 2020. This Privacy Policy explains how we collect, use, store, and protect your personal information.

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1. Information We Collect

We collect only the personal data necessary to process and fulfill your orders, including:
• Full name
• Shipping address
• Contact details (such as email or phone number, if provided during checkout)

We do not intentionally collect data from minors under 18 years of age.

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2. Legal Basis for Processing

We process your personal data only with your consent and for the following legitimate purposes permitted under Egyptian law:
• Completing your purchase orders
• Delivering products to you
• Communicating with you regarding your order

We do not use your data for marketing, advertising, or profiling.

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3. Data Sharing and Disclosure

We do not sell, rent, or share your personal data with third parties.
We do not transfer personal data outside Egypt.

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4. Data Security

In line with the Egyptian Data Protection Law, we apply appropriate security measures to safeguard your personal data, including:
• Secure servers and encrypted storage
• Restricted access to authorized personnel only

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5. Data Retention

We retain personal data as long as necessary for business and legal purposes. By default, we maintain order history indefinitely to ensure record-keeping and customer service.
You may request deletion of your personal data at any time (see Section 7).

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6. Cookies and Tracking

We do not use cookies or any other tracking technologies on our Site.

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7. Your Rights Under Egyptian Law

You have the following rights in relation to your personal data:
• Right to Access – Request a copy of your personal data.
• Right to Correction – Request corrections to inaccurate or incomplete data.
• Right to Deletion – Request deletion of your personal data.
• Right to Withdraw Consent – Withdraw your consent to processing at any time.

To exercise these rights, please contact us at: mobishop@gmail.com.

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8. Children’s Privacy

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal data from minors.

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9. Updates to This Policy

We may update this Privacy Policy to reflect legal, technical, or business changes. Any updates will be posted here with a new effective date.

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10. Contact and Supervisory Authority

If you have questions about this Privacy Policy or how we handle your data, you may contact us at:

📧 support@mobishopeg.com

If you are not satisfied with how we handle your request, you may lodge a complaint with the Egyptian Data Protection Center, established under Law No. 151 of 2020.